• 260-764 864 419
  • business@ecuenta.online
  • 9b Ngwezi road, Roma, Lusaka, Zambia
  • Information We Collect
    • Personal Information
      • We may collect certain personally identifiable information, including but not limited to your name, email address, contact details, and billing information.
    • Usage Information
      • We may collect information about how you use our software, including the actions you take within the software, the features you access, and the frequency and duration of your activities.
  • Use of Information
    • We use the information we collect to provide, maintain, and improve our accounting software, and to deliver the services you request from us.
    • We may use your personal information to communicate with you, send you important notices, updates, and promotional materials, and respond to your inquiries and support requests.
    • We may use the usage information we collect to analyze trends, monitor the effectiveness of our software, and gather demographic information for aggregate use.
  • Disclosure of Information
    • We may share your personal information with trusted third-party service providers who assist us in operating our software, conducting our business, or servicing you, as long as they agree to keep your information confidential.
    • We may also disclose your personal information when required by law, regulation, or legal process, or to protect and defend our rights and property.
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity and become subject to their privacy policy.
  • Data Security
    • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • Despite our efforts, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
  • Data Retention
    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • Your Choices
    • You may update, correct, or delete your personal information by contacting us directly.
    • You can choose not to provide us with certain information, but it may limit your ability to use certain features of our accounting software.
    • You may opt-out of receiving promotional communications from us by following the instructions in the communication.
  • Third-Party Links
    • Our accounting software may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third-party sites.
  • Children's Privacy
    • Our accounting software is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will promptly remove it.
  • Changes to this Privacy Policy
    • We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels.
  • Contact Us
    • If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at [contact information].

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